If you are not receiving Ailuna notifications on your Huawei phone, despite having enabled notifications when signing up for Ailuna, it is likely due to Huawei's overly aggressive memory management where apps running in the background are blocked from sending notifications.

This impacts not only Ailuna but many, many other apps.

Here's a solution to the problem, which has proven to work for most Huawei users.

If you are still having problems, please contact our Support and we'll do everything we can to help fix the problem for you.